BuildCare™
Our team specialises in facilitating and managing newbuild contracts across Australia from ordering contracts, liaising between buyers and seller’s solicitors, providing build progress updates throughout BuildCare™, arranging handover inspections, insurances and more.
All conveniently accessible in your personal online portal, so no email gets lost in junk.
Step One
Pick the Right Property
We start with you – your goals, budget and timeline; then build a shortlist of new builds that actually fit. You’ll see clear, apples-to-apples comparisons (price, inclusions, costs, timelines, rent potential if relevant) plus location intelligence and eligibility for grants or guarantees. The outcome is a recommended pick, clear trade-offs and a go/no-go meeting before you commit.
Step two
Contracts Made Human
Once you’ve chosen a property, we turn the legal maze into plain English. You’ll get a contract summary you can actually read, with our partners reviewing land and building contracts, covenants, body corporate details and key conditions so there are no nasty surprises. The outcome is a signed contract with clear milestones and everyone on the same page.
Step three
From Slab to Sale
From there, we stay in your corner all the way to handover. We track build milestones, chase the builder for updates, surface variations or delays early and help ensure defects are fixed before you get the keys. The outcome is a smoother build, a clean paper trail and confidence that your new home or investment is ready to move into or rent out.
Why buyers love BuildCare™
People First Planning
Start with goals (home or investment) and real trade-offs before picking a property. Making sure your dream is financially viable.
Radical Transparency
Price parity promise with the builder’s published price, no upsell no gotchas, just simple cost to benefit analysis.
End-to-End Coordination
One workflow from search to contracts and construction updates. Ensuring you know when to buy the champagne.
FAQs
BuildCare™ is 1800 Property’s end to end concierge for new builds: from finding the right property to turning the key. We coordinate three critical stages for you:
- Selecting the right property for your goals
- Managing contracts and legals
- Overseeing the build through to handover
Think of us as your buyer’s agent without the hard sell or hidden agenda. We don’t push stock; we focus on fit, clarity and keeping you sane from first shortlist to move in day.
We manage the bits that usually cause the most stress:
- Property selection (Peoplefirst): We match you to the right new build based on your goals, not whatever’s on a listing portal that week.
- Contracting and legals (No surprises): We coordinate plain English summaries and legal reviews so you know exactly what you’re signing.
- BuildCare™ milestone management: We chase the builder, track progress, surface issues early and help you through to handover.
All of this is coordinated through your personal online portal, so key documents, updates and messages live in one place, not buried in your inbox.
You’ll receive a focused research pack you can actually use, not just a data dump:
- Shortlist Report – apples-to-apples comparison tables plus a narrative recommendation you can act on, including key trade-offs and next steps.
- Location Briefs (x2) – suburb scorecards showing fundamentals, trends and “what’s changing on the ground” in each area.
- Risk Register – a clear list of the levers that could move outcomes (good and bad), with practical mitigation ideas.
- Deal Guardrails – realistic rent ranges, yield bands and price guardrails to support your go/no-go decisions and negotiation stance.
We also include a guided walkthrough with our data analyst so you’re not left guessing what the charts mean.
On the property selection side, every shortlist includes:
- Apples to apples comparisons: price, inclusions, site/strata costs, estimated completion, incentives.
- Location intelligence: suburb shortlists, supply/demand checks, builder pipeline and nearby infrastructure.
- First home buyer lens (if relevant): grants/guarantees eligibility and deposit pathways explained in plain English.
- Investor lens (if relevant): rent feasibility, vacancy trends, yield scenarios and growth outlook.
- Full transparency: a price parity promise with the builder’s published price, no Wizard of Oz curtains.
- Portal access: save favourites, store documents, ask questions and request clarifications in one place.
The outcome is a clear shortlist with trade offs, a recommended pick, and a go/no go meeting before you commit.
Step 2 of the service is all about “No surprises.” We:
- Prepare a contract summary you can actually read, covering deposit, sunset clause, special conditions, inclusions, provisional sums/site costs, liquidated damages, incentives and timelines.
- Coordinate document review via partner solicitors, including land and building contracts, title/estate covenants, design guidelines and body corporate disclosure (where applicable).
- Map out clear milestones and a timeline so everyone’s on the same page before you sign.
In short: plain English contracts, Latin interpreted and gotchas hunted down before they become problems.
Step 2 of the service is all about “No surprises.” We:
- Prepare a contract summary you can actually read, covering deposit, sunset clause, special conditions, inclusions, provisional sums/site costs, liquidated damages, incentives and timelines.
- Coordinate document review via partner solicitors, including land and building contracts, title/estate covenants, design guidelines and body corporate disclosure (where applicable).
- Map out clear milestones and a timeline so everyone’s on the same page before you sign.
In short: plain English contracts, Latin interpreted and gotchas hunted down before they become problems.
BuildCare™ is your build side bodyguard. Once contracts are signed, we:
- Track milestones: slab → frame → lockup → fix → practical completion.
- Provide progress checks: photo updates and notes at key stages so you can see what’s happening without living on site.
- Manage variations and delays: surface issues early, explain options and outline next steps clearly.
- Advocate on defects: help ensure defects are identified and addressed prior to handover.
- Coordinate handover: inspections arranged, insurances and utilities coordinated so you’re ready to move in or rent out.
For investors, optional add ons include PM handoff, depreciation schedule support and landlord insurance guidance. The outcome: keys in hand, fewer surprises and a clean paper trail, all while Bob stays on the tools instead of calling you every five minutes.
That’s where the “steak knives” come in. If the perfect property doesn’t exist off the shelf, we’ll source it. We push your brief out to our network of 450+ builders and developers and have them bid to build what you actually want, not just what’s sitting in a sales brochure.
You still get the same end to end coordination, transparency and BuildCare™ oversight, just with a property tailored far closer to your brief.
